Best Internal Communication Software: Features, Pricing, and Benefits

Effective internal communication software is the backbone of a productive and engaged workforce. With remote and hybrid work models becoming the norm, businesses need robust internal communication software to ensure seamless collaboration and information flow. In this article, we will explore the best internal communication software, their key features, pricing, and benefits.

1. Slack

Features:

• Instant messaging with channels and direct messaging

• Voice and video calls

• Integration with third-party apps like Google Drive, Trello, and Zoom

• File sharing and search functionality

• Workflow automation and bot support

Pricing:

• Free plan with limited features

• Pro plan: $7.25 per user/month

• Business+ plan: $12.50 per user/month

• Enterprise Grid: Custom pricing

Benefits:

• Enhances team collaboration through organized channels

• Reduces email overload with real-time messaging

• Easy integration with other workplace tools

• Secure and scalable for businesses of all sizes

2. Microsoft Teams

Features:

• Chat, video conferencing, and VoIP calling

• File storage and collaboration with OneDrive and SharePoint

• Integration with Microsoft 365 suite and third-party apps

• Customizable workspaces with tabs and connectors

• End-to-end security and compliance

Pricing:

• Free plan available

• Microsoft Teams Essentials: $4 per user/month

• Microsoft 365 Business Basic: $6 per user/month

• Microsoft 365 Business Standard: $12.50 per user/month

Benefits:

• Best for organizations using Microsoft 365

• High-quality video conferencing and meeting management

• Secure cloud storage and document collaboration

• AI-powered productivity features

3. Zoom

Features:

• Video conferencing and webinars

• Instant messaging and file sharing

• Breakout rooms for team collaboration

• Whiteboarding and screen sharing

• AI-powered meeting summaries and transcription

Pricing:

• Free plan available

• Pro plan: $14.99 per user/month

• Business plan: $19.99 per user/month

• Enterprise plan: Custom pricing

Benefits:

• Easy-to-use interface for remote teams

• High-quality audio and video communication

• Secure with end-to-end encryption

• Ideal for both small teams and large enterprises

4. Google Chat and Google Meet

Features:

• Instant messaging and threaded conversations

• Google Meet integration for video calls

• File sharing via Google Drive

• AI-powered meeting transcription

• Secure access with Google Workspace integration

Pricing:

• Included in Google Workspace plans:

  • Business Starter: $6 per user/month

  • Business Standard: $12 per user/month

  • Business Plus: $18 per user/month

Benefits:

• Ideal for businesses using Google Workspace

• Seamless integration with Google Docs, Sheets, and Slides

• Scalable for businesses of all sizes

• Strong security and compliance measures

5. Workplace from Meta

Features:

• News Feed and group collaboration

• Live video broadcasting

• Direct messaging and voice/video calls

• Knowledge library and employee engagement tools

• Integration with third-party applications

Pricing:

• Core plan: $4 per user/month

• Enterprise plan: Custom pricing

Benefits:

• Familiar social media-like interface

• Encourages employee engagement and transparency

• Suitable for large enterprises with dispersed teams

• Advanced analytics and reporting features

6. Chanty

Features:

• AI-powered team chat and task management

• Unlimited messaging history

• Kanban board for task tracking

• Integration with third-party apps like Trello and Asana

• Voice and video calls

Pricing:

• Free plan for small teams

• Business plan: $3 per user/month

Benefits:

• Affordable option for small to medium-sized teams

• Simple and intuitive user interface

• Built-in task management for improved productivity

• AI-powered chat assistance

7. Mattermost

Features:

• Open-source team messaging platform

• Self-hosted and cloud options available

• Secure messaging with encryption

• Integration with DevOps tools like Jira and GitHub

• Customizable with API support

Pricing:

• Free self-hosted plan

• Professional: $10 per user/month

• Enterprise: Custom pricing

Benefits:

• Best for IT and DevOps teams

• High level of customization and security

• On-premises deployment for data-sensitive industries

• Robust integration with CI/CD pipelines

8. Flock

Features:

• Team messaging with channels and direct messaging

• Video conferencing and screen sharing

• Polls, to-do lists, and reminders

• Integration with Google Drive, Asana, and Jira

• Secure file sharing and collaboration

Pricing:

• Free plan available

• Pro plan: $4.50 per user/month

• Enterprise plan: Custom pricing

Benefits:

• Affordable alternative to Slack and Microsoft Teams

• Combines messaging with productivity tools

• Easy to set up and use

• Strong security features for business communication

9. Ryver

Features:

• Unified messaging, task management, and automation

• Unlimited chat, file sharing, and search history

• Workflow automation with Zapier integration

• Kanban-style task board

• Voice and video calls

Pricing:

• Starter: $69/month (up to 12 users)

• Standard: $129/month (up to 30 users)

• Enterprise: Custom pricing

Benefits:

• Combines chat and task management in one platform

• Workflow automation to streamline processes

• Ideal for small and mid-sized businesses

• Fixed pricing rather than per-user charges

Conclusion

Choosing the best internal communication software depends on your business needs, budget, and team size. If your company relies on Microsoft 365, Microsoft Teams is the best option. For a social media-style interface, Workplace from Meta is ideal. Startups and small businesses may prefer Chanty or Flock for affordability, while DevOps teams can benefit from Mattermost’s open-source flexibility.

Investing in the right internal communication software boosts productivity, enhances collaboration, and ensures seamless information flow within your organization. Evaluate the features, pricing, and benefits before making a decision to find the perfect fit for your team.